Team Leader

Company Description

We are looking for a dynamic, hardworking Team Leader to join the team in John Lewis, Stratford (Westfield), to lead and support the front of house team on a daily basis.

As Team Leader you will receive the following industry leading benefits:

• Meal on shift
• Endless tea and coffee on shift
• Enrolment into the WSH pension scheme
• 28 days annual leave, including Bank Holidays
• Enhanced maternity, paternity and family friendly leave with length of service
• Access to everyday discounts and communication portal
• Employee Assistance Programme and qualified Mental Health First Aiders
• Uniform provided
• Cycle to Work scheme
• Opportunity to develop and further your career in an exciting company

Hours: 30 hours per week (working any 5 days in a 7-day period)

Hourly rate: £15.50 per hour

Job Description

Key Responsibilities:

• Ensuring the customer experience is maintained to the highest standards.
• Ensure food safety, health and safety and compliance is followed at all times.
• To take control and ownership of a specific area of the front of house, with the flexibility to rotate around as needed. 
• Assist with all front of house duties, and lead from the front.
• Carry out team briefings and be able to answer any team queries. 
• Assist with the development of the team.

Qualifications

• Positive can-do attitude
• Strong communication skills
• Ability to work under pressure and meet the business needs
• Reliable, team player
• Self-motivated and proactive