Assistant Manager

Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Cahokia, United States location (1302 Camp Jackson Rd). As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, providing excellent customer service, and supporting our team members.

• Oversee and manage daily store operations during assigned shifts
• Provide leadership and guidance to team members, fostering a positive work environment
• Interact professionally with customers and employees, ensuring high levels of satisfaction
• Handle cash management and financial transactions accurately
• Answer phone calls and take customer orders efficiently
• Maintain a clean and organized work environment
• Assist with inventory management and stock control
• Implement and uphold company policies and procedures
• Collaborate with the management team to achieve store goals and objectives
• Resolve customer complaints and address employee concerns promptly
• Participate in employee training and development initiatives
• Perform other duties as assigned by upper management

Qualifications

• Proven experience in retail or food service management, preferably in an assistant manager role
• Strong leadership and team management skills
• Excellent customer service orientation with a friendly and approachable demeanor
• Proficiency in math and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Strong communication and interpersonal skills
• Detail-oriented with a focus on accuracy and efficiency
• Proficient in using point-of-sale systems and basic computer applications
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Physical ability to stand for extended periods and lift up to 25 pounds
• High school diploma or equivalent; associate's degree in business or related field preferred
• Positive attitude and ability to maintain composure in high-pressure situations